Gofallo (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
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Personal Information: When you place an order, register, or contact us, we may collect your name, email address, phone number, shipping address, and payment details.
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Usage Data: We automatically collect information about your device, browsing actions, and patterns through cookies and similar technologies.
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Payment Information: Payment details are collected and processed securely by our payment gateway provider (e.g., Razorpay). We do not store your card details on our servers.
2. How We Use Your Information
We use the information collected to:
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Process and fulfill your orders
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Communicate with you about your order status and customer support
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Improve our website and services
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Send you promotional emails only if you have subscribed
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Comply with legal obligations
3. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to others. We may share information with:
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Service providers (e.g., shipping companies, payment processors like Razorpay) strictly for order fulfillment
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Law enforcement agencies when required by law
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To protect our rights and prevent fraud
4. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
5. Data Security
We adopt industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
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Access and correct your personal information
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Request deletion of your data (subject to legal obligations)
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Opt-out of marketing communications
Please contact us at gofallobag@gmail.com for any data-related requests.
7. Children’s Privacy
Our website is not intended for children under 13 years. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.